Shipping and Delivery Policy 

At Omyshop, managed by Cleverbyte Enterprises Private Limited, we strive to deliver a seamless, dependable, and worry-free shopping experience. Throughout this policy, “we,” “our,” and “us” refer to Cleverbyte Enterprises Private Limited, while “you,” “your,” and “user” represent individuals placing orders on our platform. We are dedicated to ensuring every purchase reaches you promptly and in perfect condition. By confirming an order, you agree to the terms listed below.

Shipping Coverage

  • Deliveries are available to all serviceable pin codes across India.
  • We currently do not provide international shipping services.

Order Processing

  • Orders are processed within 1–2 business days after confirmation, excluding weekends and public holidays.
  • Once processed, a confirmation email containing complete order details will be sent to your registered email address.

Delivery Timeline

Standard delivery generally takes 3–8 business days, depending on your delivery location and the availability of courier services.

Unsuccessful Delivery Attempts

A delivery attempt may fail due to the following reasons:

  • The provided shipping address is inaccurate or incomplete.
  • The recipient is unavailable at the specified delivery location.
  • The shipment is refused at the time of delivery.

Action: In such circumstances, the order will be returned to our warehouse. Customers may contact us to arrange for re-dispatch.

Damaged or Lost Orders

  • Damaged Packages: If your package arrives damaged, please contact our customer support within 48 hours and share clear photographic proof of the issue.
  • Lost Orders: If an order is lost during transit, a replacement or refund will be processed after verification with the courier service.

Contact Information

For any shipping or delivery-related questions or assistance, please reach out to us at cleverbyteenterprises01@gmail.com. We appreciate your trust and remain committed to ensuring each delivery is safe, timely, and hassle-free.